Privacy Policy

Last updated: July 2026

Who We Are

ParkPilot is a theme-park day companion app that uses an AI recommendation engine to suggest your next ride or attraction based on real-time wait times, your location, party type, and preferences.

Information We Collect

Information You Provide

  • Park and visit preferences — the park you are visiting, party type, mobility needs, pace preference, and attractions on your must-do list
  • Planned departure time — used to pace recommendations throughout your park day

Information Collected Automatically

  • Approximate location — sent with recommendation requests to score attractions by walking distance; location is not stored and is discarded after use
  • Device identifier — a random UUID generated on your device and stored in your iOS Keychain for restoring ParkPilot Pro access
  • Appearance preference (Light / Dark / System) — stored on-device only
  • Local counters (app usage, review prompts) — stored on-device only
  • Crash and diagnostic data — device model, OS version, app version, and crash/error reports collected via our crash-reporting service to help us identify and fix bugs; not linked to your name, email, or account

Information Received from Apple

  • App Store purchase information — StoreKit purchase data sent to verify subscriptions
  • Subscription records — subscription status, expiration information, and Apple transaction identifier

How We Use Your Information

DataPurpose
LocationScore ride recommendations by walking distance
Visit preferencesPersonalize recommendations for your group
Device identifierHelp restore Pro status on a new device
App Store purchase dataVerify and unlock subscriptions
Crash/diagnostic dataIdentify, diagnose, and fix app bugs and crashes

We do not:

  • • Sell your personal information
  • • Rent or trade your personal information
  • • Use your information for advertising
  • • Track you across other companies' apps or websites

Information Sharing

We do not sell, rent, or trade your personal information.

Your data may be shared only with:

  • Backend infrastructure — to generate recommendations and verify purchases
  • Apple — to validate App Store subscriptions
  • Service providers — including a crash-reporting and diagnostics provider (Sentry), only to the extent necessary to securely host, operate, and maintain ParkPilot

All data is transmitted over HTTPS. We do not use third-party advertising SDKs or social media integrations.

Data Retention

  • Session data — expires automatically after 24 hours
  • Subscription records — retained while needed to validate or restore an active subscription
  • Location coordinates — not stored after recommendation processing is complete
  • Crash and diagnostic data — retained by our crash-reporting provider for a limited period to help us identify and fix issues

Your Rights

You may request deletion of data associated with your device identifier by contacting [email protected]. Since the app doesn't collect your name or email, you may be asked to provide your device identifier (found in the Settings section).

Note: Deleting subscription-related records may affect the ability to restore ParkPilot Pro access on a future device.

Children's Privacy

ParkPilot is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy as the app evolves. The "Last updated" date will be updated when changes are made. Continued use of ParkPilot after updated policies are posted constitutes acceptance of the revised policy.

Contact

ParkPilot is an independent app and is not affiliated with, endorsed by, or sponsored by The Walt Disney Company, Walt Disney Parks and Resorts, or any of their subsidiaries.